“My Modanisa” LOYALTY PROGRAM TERMS OF USE – USER AGREEMENT
This “My Modanisa” LOYALTY PROGRAM TERMS OF USE-USER AGREEMENT (“Terms of Use or User Agreement”) explains the terms to benefit from My Modanisa services that will be offered to the members of the loyalty program (“My Modanisa”) managed by Modanisa Elektronik Mağ. ve Tic. A.Ş. (Modanisa), which will provide tangible and/or intangible benefits.
The natural person (Member) who becomes a member by accepting these Terms of Use accepts, declares and undertakes that s/he has read, understood and approved all of the Terms of Use, all kinds of statements made regarding My Modanisa membership and services and that he will act in accordance with these statements. The Member accepts, declares and undertakes that s/he will act in accordance with all applicable legislation and that he/she understands and approves all specified terms and rules while performing any transaction within the scope of this program. The legal and criminal responsibility of the Member in every transaction and action within Modanisa.com and My Modanisa belongs exclusively to him/her.
1. PROGRAM MEMBERSHIP
My Modanisa membership registration is currently carried out without any charge from the Member. Participation in My Modanisa is a unique advantage to registered member users and customers of modanisa.com.
After enrolling in the My Modanisa program, you must log in to your modanisa.com account to access the My Modanisa control panel. After logging in to your Modanisa.com account, the control panel can be accessed from the “My Modanisa” tab on the “My Account” page.
The Member accepts and declares that the information s/he provided while becoming a member of My Modanisa is correct and that s/he will update it in case of any change in this data and the Member also accepts that Modanisa is not responsible for any damages that may arise as a result of not updating these data or providing incorrect data and/or the termination of the rights acquired by the Member until that date.
Members may in no way convert, sell or transfer any intangible or tangible benefit to be provided to them. In case of detection of such a situation, the benefit provided by Modanisa will be immediately canceled and My Modanisa membership may be suspended or terminated.
After membership, situations such as closure, loss, stealing, or seizure of modanisa.com and/or My Modanisa account by the Member may cause the termination of various rights (including expiration of unused points) and/or opportunities acquired by the Member until that day. In addition, without limitation, in the event that the modanisa.com and/or My Modanisa membership is terminated, the reward points earned during the membership and the rights granted to the Member will be deleted, withdrawn and automatically terminated by Modanisa.
Modanisa can change the terms of My Modanisa, stop My Modanisa, update it, change its name, change it to a model that offers different advantages. In these changes, memberships will be automatically converted to the new model at Modanisa's discretion or Modanisa will inform about the terms of the new model.
The Member accepts, declares and undertakes that s/he is of legal age and is old enough to purchase the services offered.
The Member can terminate the membership at any time and without giving any reason, by notifying the Modanisa call center. In this case, the Member will be able to benefit from the rights s/he has earned until the expiration date of the membership, within the current conditions, and the points s/he has earned and not yet used as of the date of termination will be deleted. (Modanisa Call Center Telephone: 0850 333 64 72)
Modanisa shall not demand any compensation or fee from the Members in cases where these Terms of Use and/or membership are terminated except for manipulation, misuse of the system, and deliberate damage. Likewise, Members accept, declare and undertake that they will not demand any compensation, etc. from Modanisa in case the Terms of Use expire in any way.
2. POINTS EARNING AND USAGE
After accepting these Terms of Use and registering to the My Modanisa program, points can be earned for shopping and activities on Modanisa.com. There will be no retroactive point gains prior to My Modanisa membership.
In order to learn how many points will be earned from your Modanisa purchases, the “My Modanisa” control panel can be viewed on the “My Account” page.
The number of points awarded depends on the numerical value of the invoice currency, if the invoice currency is changed due to a change in the product shipping country, the number of points earned may change.
Points will appear on the control panel as "points pending approval" after ordering. Pending points will be activated and made available 21 days after the order, unless refunds are made. If the product is returned after 21 days, the points will be refunded even if it is approved.
You can also earn points by completing the activities offered by My Modanisa. To find out how many points will be earned from which activities, you can review the "My Modanisa" control panel on the "My Account" page.
Members can earn various points by following, liking, sharing products and seasonal competitions on their Facebook and Instagram accounts. The points earned for each activity will be announced to the Members on the point earning screen beforehand.
Modanisa may at any time give its customers the opportunity to earn extra points in addition to the points earned through eligible purchases and activities at certain times. Additional points are valid if terms and conditions are met and can be earned through special offers announced on the My Modanisa control panel.
The My Modanisa program is currently structured in 3-month periods. 1. Term “September-October-November”, 2. Term “December-January-February” 3. Term “March, April, May” 4. Term consists of “June-July-August”. Points approved in any 3-month period are only valid during that period. At the end of the period, unused points cannot be transferred to the next period, they are deleted within the same period. If there are points waiting for approval at the end of the semester, these points are not deleted, they can be used in the next semester if approved. Only the approved points 15 days before the end of the period are transferred to the next period. These points only cover the points earned from the purchases made on Modanisa.com, they cannot be transferred to other platforms or used.
Once enough points have been earned, the points can be used for various rewards based on level and amount of points earned. Period gifts consist of various privileges announced such as shopping vouchers and free shipping coupons that you can use on modanisa.com and/or other brands. Each period's gift may be different and limited in number. Modanisa is free to determine the My Modanisa score to which the gifts correspond, as it wishes.
My Modanisa points are not redeemable, they are only used to get period rewards in exchange for certain points. If a gift certificate or coupon is received in return for the points, this gift certificate or coupon can be used on Modanisa.com shopping subject to the specified conditions. Terms of use for gift certificates purchased with Points are an integral part of this program and are subject to the terms set forth in the Terms of Use.
Points not used during the period are not transferred to the next period, they are cancelled. Term rewards cannot be changed or canceled after they have been selected and determined.
3. MEMBERSHIP LEVELS
My Modanisa has Silver, Gold and Platinum levels. As you earn points by shopping and completing various activities, higher levels are achieved. Each level may have different terms and may be subject to additional terms and conditions.
Every member who registers on MyModanisa enters the program at the Silver level. For each level, once the points earned from your shopping and activities within the last 3 months exceed 100 points, you reach the Gold level. Upon exceeding 200 points, you reach the Platinum level. The benefits of the current level can be enjoyed for 3 months.
As the level changes, the points in the period are not deleted.
| Levels | Point Ranges |
| Silver | 0-99 |
| Gold | 100-199 |
| Platinium | 200+ |
4. PRIVACY AND PROTECTION OF PERSONAL DATA
When the Member uses the methods determined within the scope of My Modanisa, benefits from the services and benefits from the program, personal data required for membership, shopping information, navigation information obtained during the use of the website and mobile application, surveys, location data; and it is processed by Modanisa as a system requirement in order to design and convey MEMBER-specific content, campaigns, and tangible and intangible benefits, and are transferred to the necessary business partners for the realization of the transactions. The Member accepts this situation.
Modanisa processes the personal data it processes within the scope of the My Modanisa program in accordance with these Terms of Use and the program User Agreement. For more information about the personal data processed within the scope of this contractual relationship and your rights on this data, you can review the "Confidentiality Policy" and "Cookie Policy" and use your rights specified in Article 11 of the KVKK by sending an e-mail to [email protected].
5. OTHER PROVISIONS
Modanisa owns all intellectual property rights of the data to be generated by the use of My Modanisa. It may prepare a report or use such information or reports itself without disclosing the membership information of the Member, and may share these reports and/or statistics with business partners and third parties. These transactions do not violate the provisions of Confidentiality and Commercial Communications Permission.
The Member accepts that the responsibility for the personal ideas, thoughts, expressions, comments and files s/he adds to Modanisa.com and My Modanisa media, and the personal information s/he sends while benefiting from Modanisa, belongs to him/her in accordance with the Law No. 5651 and other legislation and in addition, s/he accepts, declares and undertakes that Modanisa cannot be held responsible for this information in any way, and Modanisa is free to publish or delete these transactions, opinions and thoughts.
The Member accepts, declares and undertakes that all the financial rights enumerated in the Law on Intellectual and Artistic Works numbered 5846 and dated 5.12.1951 have been transferred to Modanisa, including the correspondence, subject headings and pseudonyms to be added to the Program comply with the general moral rules and etiquette and all broadcasting, processing and reproduction, dissemination, representation, sign, sound and/or image transmission related to the said correspondence.
The Member accepts, declares and undertakes that s/he will be responsible for the unauthorized use of third-party images, thoughts, copyrighted content and the like that s/he will add to My Modanisa, Modanisa has no responsibility for this, and Modanisa may take necessary measures and initiate legal proceedings.
Modanisa may, at any time, temporarily suspend or stop the operation of the system for technical reasons, security, update, maintenance and similar reasons.
Modanisa can change these Terms of Use, suspend the program, cancel the membership, and collect membership fees. These changes take effect immediately upon the publication of the new modified terms of use on www.modanisa.com. It is the Member's responsibility to be aware of the changes in these Terms of Use.
Modanisa, if it is determined that due to member transactions that raise security doubts and/or that the Members gain unfairly through member transactions and/or the transactions carried out are suspected of fraud, fraud or fraud, Modanisa may temporarily suspend or completely suspend the memberships of the relevant Members, in which case the points and earnings will be canceled and refunded. In such a case, Modanisa will have the right to take all legal and criminal remedies against the relevant Members and the relevant Members will be responsible for any damages that may arise.
6. EVIDENTIAL CONTRACT, THE BURDEN OF PROOF
Modanisa data and Member records and logs will constitute binding and conclusive evidence in any dispute arising from the performance of these Terms of Use.
7. APPLICABLE LAW, AUTHORIZED COURT AND ENFORCEMENT OFFICES
These Modanisa Terms of Use are subject to the laws of the Republic of Turkey. Istanbul Anatolian Courts and Enforcement Offices are authorized to settle any dispute that may arise from the performance of Modanisa Terms of Use.
8. ENFORCEMENT
These Terms of Use are valid and come into effect indefinitely after the Member becomes a member of My Modanisa.
