Frequently Asked Questions

Shipping and Delivery

What should I pay attention to when I receive my order?

The safety of your orders matters to us the most.

Hence, we recommend before accepting the package from the delivery company, you should check if it has been opened, torn, crushed, or soaked. If yes, please do not accept the package and request a claim form from the courier. Once completed, kindly inform us of the situation by contacting our Customer Care Center or e-mail us at support@modanisa.com.

International Return Form

Your orders in the last 60 days are listed below. Please choose an order to continue.

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