Shipping and Delivery
They delivery time differs based on the products purchased, Country of delivery and the Shipping Company. You can find the Estimated Delivery Time at "Orders" on the website. We deliver all your orders by Express Shipping.
Important! Customs policies, forces of nature, strikes, and so on are excluded from the stated delivery time. Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.
All orders are dispatched within 24 hours.
If your order include the supply product(s), the dispatching time varies based on the supplying time. You can check the estimated time of delivery from the "Orders" section on the website.
The shipping fee varies based on the shipping country and the quantity of items ordered. You can check the shipping fee at the check-out page.
However, Stay tuned as we always have promotions that include Free Shipping!
Important! Packages delivered internationally may be subject to customs duty. In this case, customs officials will inform you about how to receive your order. Customs duty may vary according to your order and shipping country. It is the responsibility of the customer to pay duty on any order subject to customs clearance.
You can track your order status in 3 different ways;
-You can track your order with the tracking code provided by SMS and e-mail.
-You can also locate your tracking information in your Modanisa account. After logging in, click on your username then select ‘’Orders ’’ to access your order history/status details.
-You can also click on ‘’Where Is My Order?’’ on the homepage and track your order.
We pride that we ship to more than 120 countries in the world. You may see the full list of countries we ship from below list. If your country is not included in this list, you can e-mail us at info@modanisa.com for further information.
Here is a full list of regions and countries we Modanisa delivers:
Algeria
Angola
Bahrain
Benin
Burkina Faso
Cameroon
Chad
China
Djibouti
Egypt
Eritrea
Gambia
Ghana
Guinea
Iran
Iraq
Ivory Coast
Jordan
Kenya
Kuwait
Lebanon
Libya
Madagascar
Malawi
Mali
Mauretania
Mauritius
Morocco
Mozambique
Niger
Nigeria
Oman
Palestine
Qatar
Rwanda
Saudi Arabia
Senegal
Sierra Leone
South Africa
Sudan
Syria
Tanzanya
Tunisia
UAE
Uganda
Yemen
Argentina
Brazil
Canada
Costa Rica
Mexico
Panama
Porto Rico
Trinidad & Tobago
USA
Afghanistan
Australia
Azerbaijan
Bangladesh
Brunei
Congo
India
Indonesia
Japan
Kazakhstan
Kyrgyzstan
Malaysia
Maldives
Nepal
New Zealand
Pakistan
Singapore
Sri Lanka
Tajikistan
Thailand
The Philippines
Turkmenistan
Uzbekistan
Albania
Austria
Belgium
Bosnia Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Israel
Italy***
Kosovo
Latvia
Lichtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
North Ireland
Norway
Poland
Portugal
Romania
Russia
Scotland
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
We work with the best courier services in the world. This shipping company varies depending on the Shipping Country. Our Main contracted Shipping companies include:
- Aramex
- UPS
- PTS
- Fedex
- Timex
- Janio
- Solmaz
The safety of your orders matters to us the most.
Hence, we recommend before accepting the package from the delivery company, you should check if it has been opened, torn, crushed, or soaked. If yes, please do not accept the package and request a claim form from the courier. Once completed, kindly inform us of the situation by contacting our Customer Care Center or e-mail us at support@modanisa.com.
If you were not available at the shipping address upon delivery it will be delivered to the nearest branch, and you will be informed. Kindly contact the shipping company with your Airwaybill Number and Order Number and reschedule your delivery or ask them to pick up at the nearest branch. *
*You should pick up your order from the branch within 3 days (differs based on the cargo company). Otherwise, your order will be returned to our company, Modanisa.com.
You can contact the freight company and ask to receive your package at a suitable branch providing your tracking code.
Each order is considered as a separate dispatch. Unfortunately, we can't guarantee that orders purchased on different dates will be shipped at the same time.
If you choose the Cash on Delivery payment method, your two orders may be delivered at the same time if your previous order has not been invoiced yet.
Sure. You may contact our Customer Care Center and request to change your delivery address information after you've placed your order.